privacy policy

Last updated: 23 January 2026

This Privacy Policy explains how Canyue Equestrian (Shanghai) Sporting Goods Co., Ltd. (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect limited personal information when you voluntarily provide it, such as when you:

  • Contact us via email or phone

  • Submit inquiries through our website

  • Subscribe to updates or marketing communications (if applicable)

The information collected may include your name, email address, phone number, and any details you choose to share.

We do not intentionally collect sensitive personal data.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support

  • Improve our website, products, and services

  • Communicate relevant updates or information (where applicable)

  • Maintain website security and prevent misuse

We do not sell, rent, or trade your personal information.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Ensure proper website functionality

  • Improve user experience

  • Understand general visitor behavior in an aggregated and anonymized manner

You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

4. Data Sharing and Third Parties

We do not share personal information with third parties except:

  • Where required by law or regulatory authorities

  • Where necessary to protect our legal rights or prevent fraud

  • Where service providers assist in operating our website (under appropriate confidentiality obligations)

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent for certain data processing activities

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites and encourage you to review their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices. Any updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: canyuechina@outlook.com
📞 Phone: +86 156 8993 9250